TERMS AND CONDITIONS
Please read these Terms and Conditions carefully and keep them for future reference.
The words you and your refer to either and all of the persons signing
the Application. The words we, us, and our refer to the financial
institution identified in the Application. The words your deposit accounts
refer to the deposit accounts with us identified in the Application. The words your
loan accounts refer to the loan accounts with us on which either or all of you
are obligated to us. The words your accounts refer to your deposit accounts
and your loan accounts. The words our internet service refer to our On-Line
Banking. The word terms refers to these Terms and Conditions. ACH
refers to Automated Clearing House.
work hard to make our website secure. We will employ such security measures as in
our reasonable judgment are appropriate to secure our website. You will not use
our website for unauthorized purposes. We may monitor and audit transactions made
through our website.
Access to Accounts
Via the Internet. Subject to the terms set forth below, we will provide you
with our internet service pursuant to which you can access your accounts by computer
via the internet through our website using your username and password and providing
such other information as may be required by our website to accomplish the following:
- Transfer funds between your deposit accounts.
- Make payments
from your deposit accounts to your loan accounts.
- Make payments
from your deposit accounts to third parties pursuant to our Online Bill Payment
Program described below.
- Transfer funds from lines of credit you have with us to your deposit accounts.
- Get information
about your accounts, such as account balances or information on deposits or withdrawals.
We will have no obligation to carry
out any transfers or payments unless there are sufficient funds in the pertinent
deposit account or any overdraft line of credit on that deposit account. We will
promptly provide you with a username, password, the address of our website through
which you can access your accounts, and such other information as you will need
to participate in our internet service. You can arrange for a change of your password
by calling the number set forth below. Please see the Limitations on Frequency of
- There are no additional
charges for our Online Bill Payment Program.
Hardware and Software Requirements.
We will promptly provide you with a statement of the computer hardware and software
requirements to participate in our internet service. We can change these requirements
and will give you advance notice of any such changes. Unless you comply with such
changes, you will not be able to participate further in our internet service. You
are solely responsible for setting up and maintaining your computer hardware and
software and satisfying all hardware and software requirements.
To be effective, a stop-payment order must be received in time to allow us a reasonable
opportunity to act on it, and for some ACH debits must be received at least three
banking days before the scheduled date of transfer. To be effective, a stop-payment
order must identify the payment sufficiently to allow us a reasonable opportunity
to act on it. If the payment is by check, or if the payment is by ACH debit and
we give notice at the time an oral stop-payment order is received that written confirmation
is required and provide an address where the written confirmation can be sent, an
oral stop-payment order is effective for 14 calendar days only, unless confirmed
in writing within the 14-day period. Properly signed written stop payment orders
are effective for 6 months after date received and will automatically expire after
that period unless renewed in writing. With respect to ACH debits, you and we agree
to abide by the ACH rules and regulations regarding stop-payment orders.
We will charge you $30.00
for each stop-payment order you give.
Hours of Operation.
You ordinarily can participate in our internet service 24 hours a day - 7 days a
week. However, we reserve the right to suspend our internet service from time to
time as we deem appropriate.
Transactions entered on our website on or before 6:00 P.M. on any business day will
be posted on the same day. Transactions entered on our website on weekends, federal
holidays or after 6:00 P.M. on a business day will be posted by the end of the next
Assignment and Delegation.
We can assign our interest and responsibilities under this agreement, delegate our
responsibilities under this agreement, and use independent contractors to perform
or assist in the performance of our responsibilities under this agreement, as we
Limitations on Frequency
of Transfers. In addition to those limitations on transfers elsewhere described,
if any, the following limitations apply:
Regardless of anything
else in this or other agreements, transfers and withdrawals from a savings account
to another of your accounts or to third parties by preauthorized, automatic, telephonic,
or computer transfer, or by check, draft, debit card, or similar order to third
parties, cannot exceed six per calendar month or statement cycle of at least four
For security reasons,
there may be other limitations on the number of transfers you can make.
We can terminate your right to participate in our internet service at any time if
you fail to comply with these terms or the terms of your account agreements with
us, including any failure to pay a required fee. Either you or we can terminate
this agreement without cause upon 30 days advance notice.
Changes in Terms.
We can change these terms by giving you notice as required by law. Continued use
of our internet service by you after notice of a change in terms constitutes acceptance
of the change.
must be in writing and mailed or hand delivered, except that we can give them to
you electronically if you have so consented. Notices to you are effective when given,
regardless of whether you receive them. Notices to us are effective only when we
actually receive them.
These terms supersede those of your deposit or loan account agreements to the extent
they cannot be reconciled. You expressly waive any deposit account agreement requirements of one or more signatures for withdrawal when using our internet service. Any one of the persons authorized to make withdrawals from your deposit accounts is authorized
to make transfers pursuant to our internet service, even if your account agreements
provide that multiple signatures are required for withdrawal.
Except as indicated elsewhere in
this or other agreements or disclosures, we do not charge for our internet service.
We can debit any fees
to any of your deposit accounts without notice.
Periodic Statements. You
will get a monthly account statement from us for your deposit accounts, unless there
are no transfers in a particular month, in which case you will get a statement at
FINANCIAL INSTITUTION'S LIABILITY
Liability for Failure to Make
Transfers. If we do not complete a transfer to or from your account on time
and in a correct amount according to our agreement with you, we will be liable for
your losses or damages. However, there are some exceptions. We will not be liable,
- If, through no fault
of ours, you do not have enough money in your account to make the transfer.
- If you have
an overdraft line, and the transfer would go over the credit limit.
- If circumstances
beyond our control such as interruption of telecommunication service, catastrophic
or emergency conditions, or a natural disaster (such as a fire or flood) prevent
the transfer, despite reasonable precautions that we have taken.
- If the funds
are subject to legal process or other encumbrance restricting the transfer.
- There may
be other exceptions stated in our agreement with you.
Except as expressly required by
these terms or otherwise required by law, we will not be liable for any losses or
damages resulting from:
- Deficiencies in your
computer hardware or software or in your ability or care in using them, or
relating to your access to the internet.
We can disclose information to
third parties about your account or the transfers you make:
- Where it is necessary for completing transfers; or
- In order
to verify the existence and condition of your account for a third party, such as
a credit bureau or merchant; or
- In order to comply with government agency or court orders; or
- As explained in our separate privacy disclosures.
Consumer Liability. Tell
us AT ONCE if you believe your code has been lost or stolen, or if you believe that
an electronic fund transfer has been made without your permission using information
from your check. Telephoning is the best way of keeping your possible losses down.
You can lose no more than $50 if you fail to give us notice of a lost or stolen
code. If you do give us notice after learning of the loss or theft of your code,
you will be liable for the lesser of:
- $50 or
- The amount of any money, property, or services obtained by unauthorized use of the code before you gave us notice.
Also, if your statement shows transfers
that you did not make including those made by card, code or other means, tell us
at once. If you do not tell us within 60 days after the statement was mailed to
you or was provided electronically if you consented to receiving the statement that
way, you may not get back any money you lost after the 60 days if we can prove that
we could have stopped someone from taking the money if you had told us in time.
If a good reason (such
as a long trip or a hospital stay) kept you from telling us, we will extend the
Contact in Event
of Unauthorized Transfer. If you believe your code has been lost or stolen,
call or write us at the telephone number or address listed below. You should also
call the number or write to the address listed in this brochure if you believe a
transfer has been made using the information from your check without your permission.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions
About Your Electronic Transfers, Call or Write us at the telephone number or address
listed below, as soon as you can, if you think your statement or receipt is wrong
or if you need more information about a transfer listed on the statement or receipt.
We must hear from you no later than 60 days after we sent you, or provided electronically
to you if you consented to receipt that way, the FIRST statement on which the problem
or error appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require
that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point of sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit
your account within 10 business days (20 business days if the transfer involved
a new account) for the amount you think is in error, so that you will have the use
of the money during the time it takes us to complete our investigation. If we ask
you to put your question or complaint in writing and we do not receive it within
10 business days, we may not credit your account. Your account is considered a new
account for the first 30 days after the first deposit is made, unless each of you
already has an established account with us before this account is opened.
We will tell you the
results within three business days after completing our investigation. If we decide
that there was no error, we will send you a written explanation.
You may ask for copies
of the documents that we used in our investigation.
OOSTBURG STATE BANK
905 CENTER AVE., P.O. BOX 700198
OOSTBURG, WISCONSIN 53070
Business Days: Monday through Friday
Excluding Federal Holidays
MORE DETAILED INFORMATION IS AVAILABLE
© 2005 Wolters Kluwer Financial Services - Bankers Systems
Form INET-AGR-BRO 6/1/2005 11c 3727627-010
Your initial sign on will require you
to type in any one of your account numbers for the
Access ID number. You will also be required to enter a
temporary password. This temporary password will be the same number you are
currently using for your Telebanc Personal
Identification Number (PIN). If you are not a Telebanc
user you will need to contact us at 920-564-2336
Your Passwords and Access ID must be 6 to
12 alpha or numeric characters. After your initial sign on you will be
required to change your Password. We strongly suggest
you also change your Access ID. Once this is completed we encourage you to
click the Options button on the Online Banking main page
and choose to register your email. This will
enable us to email you your password should you forget
it. We will not share your email address with
anyone and you will not be solicited by the bank as a
result of registering your email address with Online