Not only do you put your trust in Oostburg State Bank to act as a responsible steward of your money, you also count on us to protect your sensitive personal data.  We take this responsibility seriously and are pleased to share with you the steps we take to maintain the highest possible confidentiality standards.

DISCLOSURE OF NONPUBLIC PERSONAL INFORMATION

Oostburg State Bank does not disclose your nonpublic personal information to companies that perform services on our behalf or to other businesses or organizations unless we have a formal agreement to do so and when necessary and lawful to verify the condition and existence of your account to a third party (to a credit bureau or in response to a court order, for example).  We do not disclose nonpublic personal information about former customers, except as required by law.

Nonpublic personal information is information we collect in connection with providing a financial product or service and does not include information that is available from public sources.

CONFIDENTIALITY OF NONPUBLIC PERSONAL INFORMATION

Oostburg State Bank restricts access to your nonpublic personal information to those employees who need to know that information to meet your banking needs.  In addition, we have in place physical, electronic, and procedural safeguards designed to protect your data from improper access.

We limit the use and collection of information about you to that which is necessary to provide you with the best possible service while administering our business according to banking regulations.  Information about you is collected from a variety of sources including, but not limited to: applications; forms; transactions with us or others; and  consumer reporting agencies.

AUTHORIZED SHARING -- JOINT MARKETING AGREEMENTS

Oostburg State Bank does not disclose nonpublic personal information to other businesses or organizations with whom we have not entered into a Joint Marketing Agreement, except as noted above.  Businesses with which we have formed a Joint Marketing Agreement may receive your name and address from us so that they can provide you with information concerning products and services we feel would be of benefit to you.  Businesses we currently have Joint Marketing Agreements with include check printing, investment, and insurance companies.

PROTECTING YOUR IDENTITY

Be suspicious if someone claiming to be from Oostburg State Bank or any bank asks for confidential information via mail, e-mail, or over the phone.  We advise you to contact Oostburg State Bank Customer Service if you ever doubt the identity of anyone claiming to represent our bank.

It is also a good idea if you are a Online Banking customer we encourage you to review your account information regularly to make sure that all transactions are legitimate.  This can help protect you from identity theft.  Oostburg State Bank also encourages you to periodically review your credit report to ensure the accuracy of the information it contains.  Feel free to contact us to learn how you can obtain a free copy of your credit report.

PRIVACY IS PARAMOUNT

Your privacy and the security of your personal information are important to us.  Indeed, the protection of your data is one of our fundamental responsibilities.

We hope this privacy notice helps you understand the steps we take to safeguard your information.

If you have questions regarding this privacy notice, we invite you to contact us using one of the following options:

Call us at:
920-564-2336

Email us at:
generalbox@oostburgbank.com

Mail us at:
Oostburg State Bank
P.O. Box 700198
905 Center Avenue
Oostburg, WI  53070-0198

Please examine immediately and report if incorrect.  If no reply is received within 60 days the account will be considered correct.

IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS

Telephone (920) 564-2336 or write us at Oostburg State Bank, P.O. Box 700198, Oostburg, Wisconsin 53070-0198 as soon as you can, if you think your statement is wrong or if you need more information about a transfer on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.

(1) Tell us your name and account number (if any).

(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe there is an error or why you need more information.

(3) Tell us the dollar amount of the suspected error. We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will re-credit your account for the amount you think is in error; so that you will have use of the money during the time it takes us to complete our investigation.

YOUR DEMAND DEPOSIT LOAN ACCOUNT SUMMARY OF RIGHTS IS OUTLINED BELOW

This is a summary of your rights; a full statement of your rights and our responsibilities under the Federal Fair Credit Billing Act will be sent to you both upon request and in response to a billing error notice. Your Demand Deposit Loan Account is operated in conjunction with your Demand Deposit Account. Any charges for your checking account will be made to the Demand Deposit Account and they will be the same charges as are made for Demand Deposit Accounts not operated in conjunction with Demand Deposit Loan Accounts. The following information thus applies only to loans made to you under your Demand Deposit Loan Account line of credit.

IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR LOAN

If you think your bill is wrong, or if you need more information about a transaction on your bill, write us on a separate sheet at Oostburg State Bank, P.O. Box 700198, Oostburg, Wisconsin 53070-0198 as soon as possible. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. You can telephone us, but doing so will not preserve your rights. In your letter, give us the following information:

(1) You name and accounts number.

(2) The dollar amount of the suspected error.

(3) Describe the error and explain, if you can, why you believe there is an error.

If you need more information, describe the item you are unsure about. You do not have to pay any money in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your question, we cannot report you as delinquent or take any action to collect the amount you question.

We figure a portion of the FINANCE CHARGE on your Loan by applying the daily periodic rate(s) to the "Daily Balance" of your account for the billing cycle. To get the "Daily balance" we take the beginning balance of your account each day, add any new advances, and subtract any payments or credits and unpaid FINANCE CHARGES. This gives us the daily balance.

The minimum periodic payment required is shown. You may pay off your Demand Deposit Loan Account balances at any time, or make voluntary additional payments. Payments shall be applied, first to any unpaid FINANCE CHARGES, and second the principal loan balance outstanding in your Demand Deposit Loan Account. Periodic statements may be sent to you at the end of each billing cycle showing your Demand Deposit Loan Account loan transactions. Send payments and inquiries to Oostburg State Bank, P.O. Box 700198, Oostburg, Wisconsin 53070-0198.

NOTE: Payments received after close of business shall be deemed received on the following business day for purposes of crediting your account.